Privacy Policy - Lumaris

Effective date: 03/28/2026

 

Introduction

Lumaris (“we,” “us,” “our”) provides HR transformation consulting services. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, use our booking and contact services, or engage with us as a prospective or existing client.

 

What we collect

• Contact information: name, email address, phone number, company, job title.  

• Business information: company name, organization size, org charts, HR systems, project details, and related documents you provide.  

• Transaction data: payment details and billing information when you purchase services (credit card details are processed by our payment provider; we do not store full card numbers).  

• Booking & service data: appointment times, service selections, intake form responses, meeting notes, and session deliverables.  

• Communications: messages you send to us via email, contact forms, Client Portal, or other channels.  

• Technical data: IP address, browser type, device identifiers, pages visited, and basic analytics (collected via cookies and similar technologies).

​

How we collect data

• Directly from you when you contact us, complete forms, book services, upload documents, or communicate with us.  

• Automatically through the website via cookies, analytics, and server logs.  

• From third parties such as payment processors, meeting/teleconference platforms (e.g., Zoom), and other service providers you engage through our site.

 

How we use your information

We use personal information to:

• Provide and manage consulting services, bookings, and client communications.  

• Process payments and invoices.  

• Prepare project deliverables and perform contractual obligations.  

• Send confirmations, reminders, and service-related updates.  

• Respond to inquiries, support requests, and legal obligations.  

• Improve our website, marketing, and service offerings through analytics.  

• Comply with legal, tax, and regulatory requirements.

 

Legal basis for processing (where applicable)

• Performance of a contract: to provide services you request.  

• Legitimate interests: to operate our business, communicate with you, and improve services.  

• Consent: where you opt in to marketing or non-essential cookies.  

• Legal compliance: where required by law.

 

Sharing and disclosure

We may share personal information with:

• Service providers who support our business (e.g., Wix, Wix Payments, Zoom, email providers, cloud storage, analytics).  

• Professional advisors, such as accountants or legal counsel, when necessary.  

• Parties involved in a business transfer, merger, or sale (with notice).  

• Law enforcement or regulators when required by law or to protect rights or safety.

 

We do not sell personal data.

​

Third-party services and links

 

Our website and services use third-party providers (for hosting, payments, analytics, booking, and conferencing). These providers have their own privacy practices. We recommend reviewing their policies. Our site may include links to other websites; we are not responsible for their content or privacy practices.

​

Cookies and tracking

​

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and provide basic functionality. You can manage cookie settings in your browser; disabling some cookies may affect site functionality. For marketing cookies or tracking, we will obtain consent where required.

 

Data security

 

We maintain reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure; we cannot guarantee absolute security but will respond promptly to known incidents and notify affected parties as required by law.

 

Data retention

 

We retain personal data as long as necessary to fulfill the purposes described (service delivery, legal obligations, dispute resolution). For marketing contacts, we retain until you opt out. If you request deletion we will erase data unless legal obligations require otherwise.

 

Your rights

 

Depending on your jurisdiction, you may have rights including:

• Access: request a copy of personal data we hold.  

• Correction: request corrections to inaccurate data.  

• Deletion: request erasure of personal data (subject to legal exceptions).  

• Restriction: request limited processing.  

• Portability: request a copy of data in a usable format.  

• Objection: object to certain processing, including marketing.

 

To exercise rights, contact us using the details below. We will verify requests and respond within applicable timeframes.

 

International transfers

 

We may transfer data to service providers or team members in other countries. We will protect transfers by contractual safeguards and, where required, appropriate transfer mechanisms.

 

Children

 

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have received information from a child, contact us and we will delete it.

 

Changes to this policy

 

We may update this policy from time to time. We will post the revised policy with an updated effective date on our website and, where appropriate, notify you of material changes.

 

Contact

 

Questions, requests, or concerns about this policy or your personal data:
Email: privacy@lumaris.consulting
Mail: Lumaris [or use your registered business address]

 

If you are not satisfied with our response you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.

 

End of Privacy Policy.